1.1. The operator of the website http://www.mozart.wien/ (hereinafter `the Website`) and the controller for the processing of your personal data is:
Wiener Mozart Orchester
Kärntner Straße 51
Tel: +43 1 505 77 66
Fax: +43 1 505 77 66 22
(hereafter `Wiener Mozart Orchester`)
For all questions regarding the processing of the data and the assertion of your rights (see below), please contact this address.
1.2. The protection and security of your personal information is very important to us. Wiener Mozart Orchester stores and uses your data exclusively in the sense of the relevant legislation (DSGVO, DSG 2018, TKG 2013) and only within the framework of the company purpose.
1.3. The website does not automatically identify personal information. This means: Only by your active input of (for example) name, address, etc. you give Wiener Mozart Orchester the data.
1.4. The website does not create any personal user profiles.
2. Stored Data
Wiener Mozart Orchester stores and processes the following personal data:
2.1. Data entered by the user on the website or made public by telephone, e-mail or in person
2.1.1. Master data and contact information, as well as any order data the user himself enters or discloses on the website as part of an order (for example, first name, last name, academic degree, address, telephone number, e-mail address, password, language, date, time, the nature and extent of the booked tickets or other services or means of payment) are stored together with the IP address used by the website.
The specification of the master data, contact details and order data is necessary for the implementation of your orders. If you do not provide us with this information, you cannot order from us.
Order processing also processes some or all of the following categories of data: order data, billing data, bank details, communication data, financing and payment terms, credit information, delivery and service conditions, customer demand, customer satisfaction data, organizational data (e.g. about dates), requests.
All of this data is used for the operation of the website as well as for the fulfilment of the contract for the processing of the order, the administration of the customer relationship and for the establishment of contact.
We store your IP address in order to be able to track misuse, such as ordering under a false name.
If you - voluntarily - create a user profile (user account), we assign all this data to your profile and keep it at least until you delete your profile.
The legal basis for the data processing is thus the fulfilment of our contractual relationship and our legitimate interest in the care of our customer relations.
In any case, we store this data for the duration of the respective fulfilment of the contract and the statutory retention obligations (according to the German Commercial Code and the Federal Tax Code). Unless you object, we also save your information based on our legitimate interest in direct mail for up to three years after the last contact with you.
A transfer of data to third parties is only to the extent that it is necessary for the fulfilment of the contract. When booking events, we will transmit the order details to the extent necessary to the respective organizer or local ticket agencies. If data transmission is required in countries outside the EU or the EEA, the secure handling of the data is guaranteed by an appropriate decision by the EU Commission or by contractual clauses agreed with the recipient for handling the data. Your payment details will not be shared.
If we are required to do so by law, judicial or governmental decision, or are entitled to protect our interests, we will disclose your information to banks, legal representatives, public accountants, auditors and tax consultants, courts, administrative authorities, tax authorities, collection agencies and suppliers.
To a limited extent, we also pass on personal information to processors who perform services for us (`contract processors`) (eg our IT service providers, agencies and web analytics providers), we will ensure that they only use your information in the context of our agreement with you, our assignment to them and in compliance with data protection regulations.
2.1.2. For the handling of hotel bookings and payments, we use partners who have been integrated into our website in the form of I-Frames or comparable interfaces. The integration is designed so that you enter your data directly there and send it to the providers. We do not collect the hotel booking and payment data and we cannot dispose of it. The respective privacy policies of these providers apply. Wiener Mozart Orchester chooses its partners and service providers very carefully, but they are not controlled by Wiener Mozart Orchester. To the extent permitted by law, Wiener Mozart Orchester assumes no liability for any damages incurred by the use of your data by partners or service providers.
2.2. Automatically stored data:
2.2.1. We collect information about your use of our website as described below in order to adapt it to your interests in the best possible way. The legal basis for this is our legitimate interest in optimizing our online presence and our offers.
2.2.2. Server logs: The IP address of the requesting computer, along with the date, time, request, which file is requested (name and URL), what amount of data will be transmitted to you, a message indicating whether the request was successful, identification data of the browser used and the used operating system, as well as the website from which the access was made (should access be via a link). The server logs are stored to check system security, to technically administer the website and to optimize the offer. This data will be leaked to law enforcement authorities should a hacking attack occur. There is no further disclosure to third parties. The server logs are stored for a maximum of three months. The server logs are also statistically evaluated using the analysis tool AWstats. Conclusions on your person are not possible.
2.2.3. Cookies: Cookies are small text files that the website store on your computer in order to recognize it, which may contain information about the use of the website. The information contained in the cookies is used to determine if you are logged in or what data you have already entered. Cookies are automatically accepted for most web browsers. By changing the settings of your browser you can avoid this. You can remove cookies stored on your terminal device at any time by deleting the temporary Internet files.
Specifically, the cookies mentioned below are stored beyond the respective session: WMOsidc (storage duration 5 days), hide note (storage period 2 years)
2.2.4. Wiener Mozart Orchester uses Google Analytics, a web analytics service provided by Google Inc. (`Google`). Google Analytics uses so-called `cookies`, text files that are stored on your computer and that allow an analysis of your use of the website. The information generated by the cookie about your use of the website is usually transmitted to a Google server in the USA and stored there. Wiener Mozart Orchester uses IP anonymization, so your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. On behalf of the website operator, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website activity and internet usage to the website operator. The IP address provided as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by an appropriate setting of your browser software; however, we point out that in this case you may not be able to use all the functions of the websites in their entirety. Furthermore, you can prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your anonymized IP address) as well as the processing of this data by Google by downloading and installing the available browser using http://tools.google.com/dlpage/gaoptout. You can find out which cookies Google Analytics can store on your computer, how long the cookies are stored and what purpose they serve at https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage. For more information on how Google uses the information, please visit http://www.google.com/intl/en/policies/privacy/partners/.
Google Analytics uses the following cookies: _ga (storage period 2 years), _gid (storage period 24 hours), _gat (storage period 1 minute), AMP_TOKEN (stor-age period 1 year), _gac_
We use the remarketing advertising features of Google Analytics. Using the Remarketing analytics tool, we`re able to break down our visitors into groups based on their behaviour on the site. We can use it to serve advertisements tailored to the interests of our users. This interest-based ad delivery is not only available on our website, but also on third-party websites, e.g. on Google websites and other participants of the Google Display Network. For this purpose, we and the respective third party providers, including Google, access cookies stored on your computer. Among other things, we evaluate first-party cookies (such as the Google Analytics cookies mentioned above) and third-party cookies (such as DoubleClick cookies) that track previous visits by a user so that corresponding ads are served based on this evaluation.
We`ll evaluate ad impressions and your other use of ads and your interaction with these ad impressions and services to optimize the delivery of ads so that you receive interest-based advertising.
You can disable Google Analytics for display advertising at https://adssettings.google.at and choose between displaying interest-based or non-interest-based advertising
2.2.5. Third Parties
Wiener Mozart Orchester accepts no liability for damage caused by the use of your data by Google or other third-party websites.
To prevent cookies from being set by advertisers, you can also block third-party cookies in your browser. Below you will find instructions for the most popular browsers:
Internet Explorer: https://support.microsoft.com/de-at/help/17442/windows-internet-explorer-delete-manage-cookies
In Apple`s Safari, third-party cookies are blocked by default.
2.3. In addition, Wiener Mozart Orchester does not store and use any automated data.
2.4. Links to other Websites
The website contains links to other websites on whose content Wiener Mozart Orchester has no influence. Wiener Mozart Orchester assumes no liability for this content. The content and accuracy of the information provided there is the sole responsibility of the respective provider of the linked website.
3.1. In order to subscribe to the newsletter service of Wiener Mozart Orchester, we need at least your e-mail address to which the newsletter is to be sent. Further information will be used to address you personally in the newsletter or to provide further information.
Wiener Mozart Orchester uses the double-opt-in procedure to sign up for the newsletter using the form on the website. This means that you must confirm the registration by clicking on a link sent to the specified address. If you register the newsletter in the course of the purchase process on our website `Wiener Mozart Orchester`, the single-opt-in procedure applies: by ticking the approval box the registration for the newsletter follows without further confirmation by you.
Wiener Mozart Orchester evaluates your use of the newsletter in order to be able to adapt the mailings better to the interests and needs of the customers. Your reactions (such as opening the mailing, email client used, clicks on links) are recorded and saved.
In any case, the data will be stored for the duration of the newsletter subscription. Unless you object, they will also be used on the legitimate interest in direct mail for up to three years after our last contact with you. The legal basis is your consent and the legitimate interest of Wiener Mozart Orchester in optimizing our mailings and direct mailings.
You can unsubscribe from our newsletter at any time. You can either send us an e-mail or cancel it with a link at the bottom of the newsletter.
4. Your Rights
4.1. You have the right to ask us for information about all data concerning you. If you believe that we are processing your data inappropriately, or if this information is no longer correct, you may require us to correct or delete such information or to restrict the processing of your data (this means, your information is only saved until clarification and cannot be used further, unless we have your consent or are otherwise legally authorized to exercise our own rights against you). Furthermore, you can object to the data processing if you believe that we are do not have the right or no longer have the right to use the data collected. Please contact firstname.lastname@example.org for all this.
4.2. If you revoke your consent to the processing of your data or object, this will result in the deletion of your data unless we are legally obliged to store it or are entitled to do so for compelling legitimate reasons. If you revoke your consent, this does not affect the legality of the data processing up to that point in time. You also have the right to receive your personal information in a structured, common and machine-readable format.
4.3. If you believe your data is being used contrary to legal requirements, please contact us. Usually we can clarify your concerns in a direct conversation. You can also contact the data protection authority (www.dsb.gv.at, phone: +43 1 521 52 25 69, e-mail: email@example.com) with a complaint.